Www icsolutions com login Our products and services are designed to help you and your loved one stay connected. Who is ICSolutions? ICSolutions is the telephone service provider at the correctional facility where your friend or family member is housed. com: To create an account, register for visitation, schedule a video visit, or connect an offsite visit from your computer, click here. Sign In to your ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability ICSolutions provides services for friends and family to connect with their loved ones. The first three sites to receive ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability If you encounter any difficulties logging in, please contact tech support at (866) 228-4031 or through email at techsupport@icsolutions. Jail Information Visitation Registration VISITATION REGISTRATION PROCESS STEP 1 - HOW TO REGISTER FOR VISITATION STEP 2 - HOW TO SCHEDULE A VISITATION SESSION 2. 3. Start typing the facility name and select the facility name from the dropdown list. of Corrections has chosen ICSolutions® as the new Correctional Communications System provider. icsolutions. -based Customer Care Representatives are available 24 hours a day, 365 days a year to assist with their questions, billing issues, payments and prepaid account setup. If you encounter any difficulties logging in or resetting your password, please contact tech support at (866) 228-4031 or through email at ICSsupport@ICSolutions. Multiple payment options are accepted, and service representatives are 100% U. With this free mobile app, you can visit from home or anywhere where you have WiFi or cellular data service. Create or log in to your ICSolutions account to access and manage services, products, and order history. 8407 Email: Click here for the email contact form. com ICSolutionsPassword requirements: Password must be at least 15 characters in length. https://icsonline. With this change in tablet service, a Wi-Fi build-out is necessary at each site and impacts the roll-out schedule. Once you are logged into your existing ICSolutions® account or have created a new ICSolutions® account and logged in, click What would you like to do? and select Register for Visitation. Anyone with the proper log-on credentials Apr 5, 2018 · Visitation Registration Process All visitors must register (at no cost) in order to participate in video visitation sessions with an inmate at this facility. com from any internet-enabled device to log in to your existing ICSolutions® account or create a new account. -based. 506. S. ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability 1. We focus on the unique needs of each correctional facility by delivering innovative, reliable solutions. For any login issues, please contact the Service DeskSign-in options ICSolutions provides prepaid and direct billing services for friends, family members, and attorneys. DOC Switching Tablet Vendors The Wisconsin Department of Corrections (DOC) is partnering with ICSolutions to provide tablet services to persons in our care (PIOCs). 8407 Email: Contact Form Mailing Address: ICSolutions Customer Service 2200 Danbury Street San Antonio, TX 78217 If you need assistance logging into your account, please click here to retrieve your username or reset your ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability 2. Click here for Public Relations & Media Click here to see Career ICSolutions offers service to all call recipients and community members through our toll-free Customer Care Hotline: (888) 506-8407. Download for Windows If you encounter any difficulties logging in, please contact tech support at (866) 228-4031 or through email at techsupport@icsolutions. This can also be completed from a registration kiosk located in ICS Mobile will take you to the ICSolutions® web application at www. Securely log in to ICSolutions for managing accounts, accessing services, and staying connected with loved ones. It will not work with other web browsers. com The Visitor™ Visitation Management System by ICSolutions® Click the link below and select an Agency for jail visitation information. If you don’t have an account, enter your preferred username, a 4-digit Pin and a password (which you will have to enter twice for confirmation). Follow the onscreen instructions to configure your camera and microphone. ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability ICSolutions Friends & Family offers prepaid phone services and products, allowing users to sign in or create an account for easy access. Our service commitment includes: Carefully planned and coordinated service transition Dedicated account management 24/7 technical support A nationwide network of local repair technicians Free, ongoing software upgrades Free on-site and/or online training as needed Delivering unparalleled ICS Mobile will take you to the ICSolutions® web application at www. The Visitor™ Visitation Management System by ICSolutions® Click the link below and select an Agency for jail visitation information. com ICSolutions takes pride in offering solutions to our clients’ everyday problems. From any internet-enabled device, go to www. com ICSolutions Online ICSolutions ICSolutions offers an innovative video visitation solution as an alternative to traditional, face-to-face inmate visitation. Live, U. 2. And through our partnership with Access Corrections, we give you the ability to send emails and photos via our MP3 program and deposit funds Customer Care: 888. When registering, all the required fields must be completed. The following screen should appear. com ICSolutions offers an innovative video visitation solution as an alternative to traditional, face-to-face inmate visitation. Additionally, the visitation kiosks are powered over ICSolutionsContact Us Privacy Policy Terms of UseLanguage If you encounter any difficulties logging in, please contact tech support at (866) 228-4031 or through email at techsupport@icsolutions. Log in to your ICSolutions ® account with your username and password. com If you encounter any difficulties logging in, please contact tech support at (866) 228-4031 or through email at techsupport@icsolutions. com Oct 8, 2025 · The ICSolutions Android mobile app provides an easy and convenient way to visit with your incarcerated family member and loved one. The HTML5 HeraldSign In (Existing Users)Login If you already have an ICSolutions® account, log in to your account with your username and password. The video visitation system is manufactured to corrections grade, designed to withstand abuse and provide safe, secure equipment for the intended use within inmate housing units, cellblocks and visitation areas. com ICSolutionsConducting an offsite video visit requires the installation of software. Additionally, the visitation kiosks are powered over ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability If you encounter any difficulties logging in, please contact tech support at (866) 228-4031 or through email at techsupport@icsolutions. com, where, once you have logged in to your ICSolutions ® account to schedule your visitation. Jail Information © 2025 by TKC Holdings, LLC, All rights reserved Privacy Statement - Terms of Use Public Relations & Media 1. One way ICSolutions does this is by offering a simple way to access the ENFORCER® calling system remotely. Go to www. com HOW TO CONDUCT A VISIT From your computer's Internet browser, go to: https://icsonline. Don't have a login yet? Forgot your username or password? Welcome to the ICS Online Payments portal! To begin, please enter your user name and password ICSolutions provides services for friends and family to connect with incarcerated loved ones, including visitation scheduling and account management. If you don't remember your username, we may be able to send a reminder, if you have added your email address to your account profile. Click Configure. Notice: Browser Requirements Users should only use Chrome, Edge or Apple Safari to access IC System's new Client Portal. 4. com ICSolutions Attn: Customer Service Department/Prepaid Account 2200 Danbury Street San Antonio, TX 78217 When purchasing prepaid phone services through a mail-in purchase, please be sure to include with your payment, your name, address and the designated telephone number you wish to receive calls from. Back to Top 2. com to register for an account, add funding to your account, and schedule visitations. After you have logged in, select the Register for Visitation option from the What would you like to do? drop-down-list. From the drop-down list under What would you like to do? If you encounter any difficulties logging in, please contact tech support at (866) 228-4031 or through email at techsupport@icsolutions. We provide you with different options for creating an account, purchasing phone services, leaving voice messages and even chatting in real time via video visitation. For instructions on how to register for visitation click here . com! If you had an account previously we can easily migrate you to a new account! Please enter in the information as it appeared on your previous ICSolutions account. A visitor must define the inmate (s) with whom they wish to conduct visits and must also define their relationship to the inmate. Sign in to manage your ICSolutions account, access services and products, or create a new account. Find your scheduled visit and click Connect. If you encounter any difficulties logging in, please contact tech support at (866) 228-4031 or through email at techsupport@icsolutions. Registrations submitted for a 'privileged' relationship must be approved by the facility's Site Administrator prior to being able to schedule ICSolutionsWelcome to the new ICSolutions. DOC is gradually making the transition to the ICS tablet at a few sites each month. . ⇒ How to Create an ICSolutions® account: To learn how to create an account, click here. What options do you have available to receive calls from an ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability Contact Us Feel free to contact us with any questions you may have. NOTE: If you intend to conduct offsite visits you will need to download The Visitor™ Windows Edition visitation application by clicking here, or the Android application, ICS Mobile available from the Google Play store. Registering for visitation All visitors are required to have an ICSolutions® account and register for visitation. The ENFORCER® is configured to be accessible remotely over LAN, WAN or VPN to ensure availability of recording and call record data from any point or location. Callers can also choose our automated payment system for fast service when completing Jun 10, 2025 · NEW COMMUNICATIONS SYSTEM Illinois Dept. com/login Log in to your ICSolutions Prepaid Account with your username and password. 1. ICSolutions offers you the option to set up one of two account types that enable you to purchase prepaid minutes to receive calls placed to you by an incarcerated person. com/login Log in to your ICSolutions Prepaid Account with your ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability ⇒ ICSolutions. Mailing Address: ICSolutions Customer Service 2200 Danbury Street San Antonio, TX 78217 If you need assistance logging into your account, please click here to retrieve your username or reset your password. Registration steps are outlined below. ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability ICSolutionsHello Welcome to ICS OnlineLog In Create New Account Product Availability Create or log in to your ICSolutions account for managing services and staying connected with loved ones. We're available every day, 24 hours a day! Phone: 888.