Reportascam amazon. com, but you may receive an automatic confirmation email.

Reportascam amazon Message Center has all email communication sent by Amazon. be address. Note: Amazon can't respond to you personally when you write to reportascam@amazon. If you wish to report a suspicious email claiming to be from Amazon that you believe is a forgery, you may submit a report. Here’s how to do it: This is a fake Amazon email used in a phishing attack. com Suspicious phone calls (Vishing) Check Message Center. Amazon uses both technology and educational information to help identify and mitigate impersonation scams. If you receive an Amazon. Continue to check this page for updates and to view our previous alerts. Oct 13, 2025 · Over $10 billion lost to fraud in 2023, a 14% increase. . We would like to show you a description here but the site won’t allow us. Sending the suspicious communication as an attachment is the best way for us to track it. Amazon scams can come at you from all sides, from emails to phone calls, then text and SMS messages, all conjuring a feeling of urgency. Send the email to reportascam@amazon. Always keep a copy of your gift card and store receipt. For the best advice on what actions to take, select the most appropriate link: Sep 20, 2021 · Amazon recommends customers to report any fraud, scam, phishing and spoofing attempts to the company and suspicious phone calls or texts to the Federal Trade Commission. If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it to us at reportascam@amazon. If you don't have an existing Amazon. Knowing how to report a seller on Amazon is essential to protect yourself . Report a Scam If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it. Stay safe and secure with these tips. The recipient's name and address are used without their consent to make it look like they purchased the product. Mar 14, 2025 · Learn how to spot and avoid Amazon Prime scams that attempt to steal your personal and financial information. Report suspicious phone call, email or SMS/text message. To learn more about Gift Card scams, visit the Common Gift Card Scams page. They offer a refund if you click a link — but it’s a scam. Here’s how the scam works so you can avoid it. The online retail giant is especially urging shoppers to be vigilant of impersonation scams, where Amazon is committed to providing a safe and trusted shopping experience. in email inviting you to take a survey that requests this sort of information, please notify us immediately at reportascam@amazon. If you receive any communication that you think may not be from Amazon, please report it to us by sending an email to reportascam@amazon. If you know what to watch for and how to report suspicious activity related to your Amazon account, you can better protect yourself and your personal information. Discover key red flags, expert tips for verifying emails, and steps to protect yourself from fraud. Si vous avez reçu des communications suspectes prétendant provenir d’Amazon et que vous n’avez pas de compte chez nous, signalez-le-nous à l’adresse reportascam@amazon. Report a Scam We take phishing and spoofing attempts seriously. You may also forward phishing emails and other suspected forgeries directly to stop-spoofing@amazon. Select an option below based on how you have responded to the suspicious communication. in surveys never ask customers to provide any sensitive security information, such as, account information, passwords, social security numbers, etc. Learn how to detect these scams and report them to Amazon. Jul 24, 2025 · Scammers are pretending to be Amazon again. You may also forward phishing emails and other suspected forgeries directly to Amazon at stop-spoofing@amazon. Report a scam We take phishing and spoofing attempts seriously. For tips on determining whether a communication you received is from Amazon, visit Identifying a scam. Apr 30, 2025 · As an Amazon seller, it's critical to be aware of the various scams and impersonation tactics used to target merchants on the platform. It’s important to recognize and report these scams to protect yourself and others. Scammers may contact you via email, phone, or text, claiming to be from Amazon customer service or Amazon will not respond to you personally when you write to reportascam@amazon. If the email doesn't appear in Message Center, then it wasn't sent by Amazon. A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. Visit Report a Scam for more information. This time, they’re sending texts claiming there’s a problem with something you bought. Stolen goods. No real business or government agency will ever tell you to buy a gift card to pay them. Nov 19, 2025 · What is Amazon brushing and what are the recommended steps to take if you become a victim of this delivery scam? May 27, 2025 · Amazon has several measures in place to handle scams on its platform, including machine learning to identify potential fraud, educational resources to help customers spot scams, and a dedicated reporting channel, reportascam@amazon. 5 days ago · Amazon is working to school customers on potential scams ahead of the holiday shopping season. While most sellers on Amazon are legitimate and provide quality products and services, there may be instances where you encounter a seller who engages in fraudulent or unethical practices. Tips for identifying whether an email, phone call Apr 28, 2025 · FAQ: What is brushing scam? What is a brushing scam on Amazon? An Amazon brushing scam is when third-party sellers on the platform send people packages containing items that they never ordered. For order questions, go to Your Orders instead of submitting a report. com is stolen, contact Customer Service. We take fraud, scam, phishing and spoofing attempts seriously. Aug 25, 2022 · Regarding running a business on Amazon, some problems will not influence you until your business becomes more established. Approved Amazon emails contain 'Amazon. sg account has been compromised OR you find an unauthorized payment transaction for Amazon order/service, contact us immediately. For more information, visit Report a Scam. Pour plus d’informations sur les tactiques d’escroquerie les plus courantes, accédez à Tendances en matière d’escroquerie. However, many other issues lie ahead as you develop as a seller, such as dealing with fraudulent customers and scammers. If you receive a correspondence you think may not be from Amazon, forward the scam communication as an attachment to reportascam@amazon. Nov 26, 2024 · Learn how to report Amazon scams and protect yourself from phishing emails, fake texts, and calls. Amazon automatically blocks seller's listing when several buyers report the same thing on a small period of time Aug 19, 2024 · Free boxloads of merchandise from Amazon right on your doorstep! What could possibly be bad about getting the Santa treatment all year long? Plenty! BBB is warning consumers that there is a scary Nov 25, 2025 · Only scammers will tell you to buy a gift card, like a Google Play or Apple Card, and give them the numbers off the back of the card. No matter what they say, that’s a scam. Unfortunately, because of its broad audience, criminals utilize Amazon and its likeness in scams and phishing attacks. We strongly encourage customers to report any suspicious communications through Amazon's report a scam tool or by contacting Customer Service. Mar 15, 2024 · One way to spot a scam is to understand its mechanics. com. in Dec 31, 2024 · Struggling with a problematic Amazon seller? Learn how to report a seller on Amazon effectively and protect your rights. If you don't have an Amazon account You can still report suspicious communication to us at reportascam@amazon. If you receive correspondence you think may not be from Amazon, please report it immediately. Tell us what happened Report a scam, a company, or an unwanted call. This lets the seller boost their product ratings by creating fake verified reviews Have friends do the same. Amazon may suspend or remove selling privileges, withhold payments, and work with law enforcement during investigations. Report a Scam now. Oct 31, 2025 · Each month, Amazon updates consumers with the latest information on the top scams to watch out for. This policy does not apply to transactions involving credit cards. Amazon. Phishing emails that appear to come from Amazon but don't often contain a string of numbers and letters. For more information on the most common scam tactics, visit Scam trends. Jun 26, 2024 · Amazon’s customer protection and enforcement team is an expert team of attorneys and investigators that are focused on scam prevention efforts and holding bad actors accountable. If you believe that your Amazon. If you receive correspondence that you think may not be from Amazon, report a scam or forward the scam communication directly to reportascam@amazon. To view in your preferred language, locate the country flag on top banner and use the drop down to select the language. Learn how to identify the most common Amazon scam calls. If you can't send the suspicious email to us as an attachment, you can forward it to reportascam@amazon. If you receive a suspicious call, SMS or email you think may not be from Amazon, please report it immediately by following the steps below. The sale of stolen property is illegal and strictly prohibited in Amazon. Have you received a suspicious email claiming to be from Amazon? Phishing emails try to trick you into giving away personal information, such as your login details or payment info. If you receive a message like this, you should delete it without opening any attachments or clicking any links. Use them to report gift card scams to the gift card company and ask for Nov 6, 2023 · Learn how to report fraud to Amazon and protect yourself from scammers. Amazon investigates reports of "brushing" and takes the appropriate action against bad actors that violate our policies. We also share education on how consumers can determine if an email, phone call, text message, or web page is genuine. Mar 12, 2025 · Learn about 14 common Amazon scams and discover tips to avoid falling for them. May 20, 2022 · Imposters are sending millions of texts pretending to be from Amazon. be' and are sent from an Amazon. We take fraud, scam, phishing and spoofing attempts seriously. It’s a scammer with an elaborate story about fraud using your identity that ends with you draining your bank or retirement accounts. Follow the instructions in Report a Scam to report suspicious emails, phone calls, text messages, unsolicited packages, or gift card scams. com, but you may receive an automatic confirmation email. I k ow its am expensive item but you will requesting a refund so Amazon will approve it as long as you file the refund within policy. If you receive a suspicious call, SMS or email you think may not be from Amazon, report it immediately by following the steps below. To report stolen goods The sale of stolen property is illegal and strictly prohibited in Amazon. If you don't have an Amazon account. A real Amazon email will contain "amazon. Learn how to identify fake Amazon scam texts and what to do if you receive one. If you believe that any product or activity is suspicious, follow these steps to report it. Let’s find out more about Amazon fraud reporting and learn how to prevent scams. But it’s not really Amazon. If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon. Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support. To learn more, visit Trustworthy Shopping at Amazon. Apr 12, 2023 · Amazon and its users are prime targets for phishing attacks by malicious parties. Amazon is one of the largest online marketplaces in the world, with millions of sellers offering customers a wide range of products. How to identify Jun 13, 2023 · Amazon phone scams are running rampant, with Americans receiving over 100 million every month. If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it. If you receive a correspondence you think may not be from Amazon, report it immediately. Nov 26, 2025 · As 300 million customers spend big during the extended Black Friday sales, Amazon has just issued an attack warning — here’s what you need to know and do. Scope of Policy This policy only applies to unauthorized or erroneous transactions or activities involving your Amazon Payments Account ("Payments Account") and any balances you hold or bank accounts registered with us. Jul 7, 2025 · Look out for fake order confirmations and beware of false urgency, plus more helpful tips to stay safe and avoid scams impersonating Amazon. Amazon adopted a secure email capability that makes it easier for customers to identify authentic emails from Amazon. If you suspect that a product for sale on Amazon is stolen, contact Customer Service. Note: Sending the suspicious email as an attachment is the best way for us to track it. Understanding these common schemes can help you take proactive steps to protect your business. Learning about starting an AMZ business is a challenge all on its own. in account, to report suspicious emails, messages (Phishing), suspicious phone calls (Vishing) or forged websites claiming to be Amazon, please report it to us at reportascam@amazon. To report a scam email to Amazon, submit a scam report to Amazon. Report scams to FTC, FBI, or local police to help others. If you suspect that a product for sale on Amazon. Safeguard your online shopping experience by following these essential steps. " Here's how to report fake Amazon emails. Reporting suspicious phone calls, text messages, and emails outside of Amazon: Nov 25, 2024 · Amazon is a convenient, widely used service that offers fast shipping and a variety of products. Amazon will not respond to you personally when you write to reportascam@amazon. Nov 25, 2025 · Amazon has warned Prime members about rising phishing scams targeting their accounts, urging caution against fake emails and texts. Recruiting Fraud If you think you may have been contacted by a fraudulent source offering employment on behalf of Amazon, visit Report a Scam to report. Jul 18, 2025 · Amazon has warned that scammers are impersonating the company via fake emails in an effort to steal login credentials and commit fraud. One prevalent scam involves criminals impersonating Amazon itself. Scammers use AI voice clones. Look for misspellings or added/substituted characters in the sender address.